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Privacy Policy

This notice of privacy practices was updated on June 17th, 2013

This notice of privacy practices applies to information collected online at LoveThoseBoots.com.

This Notice of Privacy Practices explains:

  • The kinds of information we collect
  • How we use information 
  • Our information sharing practices 
  • Customer Preferences and Opt-Out Choices
  • How you may access some of the information you provide to us

We encourage you to refer to this notice periodically so that you understand our current privacy practices.

If you have any questions about this notice, please contact our Customer Service department:

By mail at:
Love Those Boots
ATTN: Privacy Office
4136 W 26th St Chicago, IL 60623


By phone at: 1.877.816.6197

Via e-mail at: support@lovethoseBoots.com

Your access of and use of our web site means you agree to the terms in this notice of privacy practices and our Legal Notice.

Information We Collect

We collect information from a variety of sources, including information provided by you, information we collect when you visit our Web site or stores and information we collect about you from third party sources.

The following are examples of the types of information we may collect:

Information you provide:

  • Name
  • Address (billing and shipping)
  • Zip code
  • e-mail address
  • Telephone number(s)
  • Mobile number(s)
  • Credit card number(s)
  • Birth date
  • Password

Information associated with use of our Web site:

  • Preferences and interests, other information relevant to customer surveys and/or offers for the exhaustive list of cookies we collect see List of cookies we collect section.

Information associated with doing business with LoveThoseBoots.com:

  • Transaction information, including:
  • Items purchased
  • Date and time of your transaction
  • Information from third party sources:

How We Use Information 

We may use the information we collect to process a transaction, provide the products or services you request, to improve our Web site and stores, to enhance your shopping experience, and for marketing and promotional purposes.  We may combine information about you that we collect on-line, in our stores, via mobile applications, and from third party sources.


Cookies and Other Technologies on LoveThoseBoots.com

This section addresses LoveThoseBoots.com use of cookies and Flash Cookies.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website

 Information Sharing

We may share your information within LoveThoseBoots.com and its affiliates and subsidiaries. We may also share your information with third parties with whom we have relationship For example:

Internally

When you make a purchase, we may share information about you and your transaction with other companies necessary to process your transaction.

Externally

We may share your information with third parties so that they can directly market their products or services to you if we feel that these products or services may be of interest to you.

Customer Preferences and Opt-Out Choices

E-mail: To opt-out of receiving promotional or marketing e-mails from LoveThoseBoots.com, you may:

Use the unsubscribe link at the bottom of any e-mail sent by LoveThoseBoots.com.

Contact us:

By mail at:
LoveThoseBoots.com
ATTN: Customer Support
4136 W 26th St Chicago, IL 60623

By phone at 1.877.816.6197

Note:  It may take up to 10 business days to process your request.   

Mobile Marketing: To opt-out of mobile marketing, you may:

Reply STOP to any LoveThoseBoots.com text message on your mobile phone/wireless device.

Contact us:

By mail at:
LoveThoseBoots.com
ATTN: Customer Support
4136 W 26th St Chicago, IL 60623

By phone at 1.877.816.6197

Note:  Please allow 3-5 business days after contacting us to process your request. We do not share your mobile number with any third parties for marketing purposes.

Direct Mail or Telemarketing: To opt-out of receiving direct mail or telemarketing calls, you may:

Contact us:
 
By mail at:
LoveThoseBoots.com
ATTN: Customer Support
4136 W 26th St Chicago, IL 60623

By phone at 1.877.816.6197

If you choose to write to us, please include your name, address, phone number, and account number. 

  • "NO MAIL OFFERS" (if you don't want to receive offers by mail)
  • "NO PHONE OFFERS" (if you don't want to receive offers by phone); or
  • "NO PHONE OR MAIL OFFERS" (if you don't want to receive either)
  • By phone at 1.877.816.6197.

Note: Because listings often are prepared well in advance (12-16 weeks, in many cases) you may continue to receive some offers after you send us your request.

Third Party Sharing: If you prefer that we not disclose your information to third parties for marketing purposes, you can:

Contact us:

By mail at:

LoveThoseBoots.com
ATTN: Customer Support
4136 W 26th St Chicago, IL 60623

By phone at 1.877.816.6197

If you choose to write to us, please include your name, address, phone number,  and your account number and state "NO THIRD PARTY SHARING" in your request.


Online Behavioral Advertising:  Online behavioral advertising uses information about you to provide relevant, targeted advertising of interest to you. Please note that you will be opted out of all online behavioral advertising from all business members of the Network Advertising Initiative.  If you opt-out, you may continue to see or receive online advertising from macys.com; however, these ads may not be as relevant to you.

 

Access Your Information

If you are a registered user of LoveThoseBoots.com you can update your information in My Account.

If you have questions about your order, you may check your order status online in My Account.

If you have any additional questions, please call our Customer Service department at 1.877.816.6197.  

Information About Children Under 13

The Children's Online Privacy Protection Act imposes requirements on Web sites that collect personal information about children under 13 (for example - name, address, e-mail address, social security number, etc.)  Our policy is not to collect any personal information on any person under 13.  For this reason, our online sweepstakes, e-mail and mobile sign ups are restricted to entrants who are at least 13.

If this policy changes, LoveThoseBoots.com will revise this portion of its notice of privacy practices and will comply with the requirements of the Children's Online Privacy Protection Act, which includes providing notice and choice to each child's parent or guardian before collecting any personal information.

Your California Privacy Rights

Under California Civil Code sections 1798.83-1798.84, California residents are entitled to ask us for a notice describing what categories of personal information we share with third parties or corporate affiliates for those third parties or corporate affiliates' direct marketing purposes.  That notice will identify the categories of personal information shared with third parties and used for direct marketing purposes and the name and address of the third parties that received such personal information.  If you are a California resident and want a copy of this notice, please submit a written request to the following address: LoveHerBoots.com, 4136 W 26th St. Chicago, IL 60623, Chicago, IL 60623. In your request, please specify that you want a "Your LoveThoseBoots.com California Privacy Rights Notice." Please allow 30 days for a response.  

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE NAME

COOKIE DESCRIPTION

CART

The association with your shopping cart.

CATEGORY_INFO

Stores the category info on the page, that allows to display pages more quickly.

COMPARE

The items that you have in the Compare Products list.

CURRENCY

Your preferred currency

CUSTOMER

An encrypted version of your customer id with the store.

CUSTOMER_AUTH

An indicator if you are currently logged into the store.

CUSTOMER_INFO

An encrypted version of the customer group you belong to.

CUSTOMER_SEGMENT_IDS

Stores the Customer Segment ID

EXTERNAL_NO_CACHE

A flag, which indicates whether caching is disabled or not.

FRONTEND

You sesssion ID on the server.

GUEST-VIEW

Allows guests to edit their orders.

LAST_CATEGORY

The last category you visited.

LAST_PRODUCT

The most recent product you have viewed.

NEWMESSAGE

Indicates whether a new message has been received.

NO_CACHE

Indicates whether it is allowed to use cache.

PERSISTENT_SHOPPING_CART

A link to information about your cart and viewing history if you have asked the site.

POLL

The ID of any polls you have recently voted in.

POLLN

Information on what polls you have voted on.

RECENTLYCOMPARED

The items that you have recently compared.

STF

Information on products you have emailed to friends.

STORE

The store view or language you have selected.

USER_ALLOWED_SAVE_COOKIE

Indicates whether a customer allowed to use cookies.

VIEWED_PRODUCT_IDS

The products that you have recently viewed.

WISHLIST

An encrypted list of products added to your Wishlist.

WISHLIST_CNT

The number of items in your Wishlist.

Google Analytics

Activity on Website.

 

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

 

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

 

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 877-816-6197 or Support@lovethoseboots.com.